Privacy and cookies

Updated: 8 November 2026

1. Controller and contact

Tiago Correia — Serviços Elétricos is responsible for personal data received in connection with enquiries, quotations and services. For privacy questions or to exercise your rights, contact [email protected] or +351 913 057 724.

2. Data and purposes

We process the information you provide: name, contact details, location, job description and, where necessary, technical details, the work address and photographs. We use these to respond, assess the work, prepare quotations and provide services. Share only what is necessary; avoid including people, identity documents, access codes or third-party personal data in photographs and messages.

Fields marked * are required to prepare an enquiry using the form. You may instead contact us directly. Enquiries are not used for automated decision-making or profiling.

3. Form and WhatsApp

The form prepares a message in your browser. It does not submit the fields to a database on this website. Selecting “Continue on WhatsApp” includes the completed fields in the WhatsApp link and transmits them to that service to prepare the message. Tiago Correia receives the message only when you confirm sending it in WhatsApp. The link may remain in your browser history.

WhatsApp use is subject to its privacy policy. You may use email or telephone instead.

4. Legal bases

Requested quotations and services rely on steps taken at your request before entering into a contract and performance of a contract (GDPR Article 6(1)(b)). Invoicing and other legal requirements rely on Article 6(1)(c). General enquiries, security and defence of legal rights may rely on legitimate interests under Article 6(1)(f), balanced against your rights. Any additional use requiring consent will be subject to a separate, specific request.

5. Retention

Enquiries that do not lead to a contract are retained only as necessary to respond and follow up on the quotation. For contracted work, necessary data are retained during the contractual relationship and subsequently for applicable legal periods or as needed for warranties and legal claims. Tax and accounting obligations may prevent immediate deletion. You may request the period or criterion applicable to your case.

6. Recipients and external services

Processing may involve hosting, security, email and communication providers and accounting services where necessary. Data may be disclosed to authorities where required by law. Email and WhatsApp involve their respective providers and may entail processing outside the European Economic Area, subject to each service’s applicable conditions and safeguards. We do not sell enquiry data.

Links to Google Maps, Facebook, Instagram and WhatsApp open external services governed by their own policies. In this version they are not embedded as maps, videos or tracking widgets.

7. Cookies and technical data

This version’s code does not set advertising or audience measurement cookies and does not use local storage to save form fields. It does not include Google Analytics or Meta Pixel. Hosting and security services may process technical data such as IP address, date, requested pages and browser information to deliver and protect the website.

If non-essential technologies requiring consent are introduced, they should only be activated after a valid visitor choice, with the ability to refuse and withdraw consent.

8. Rights and complaints

You may request access, rectification, erasure, restriction, portability or object to processing, subject to the applicable legal conditions. Where consent is the legal basis, you may withdraw it without affecting earlier lawful processing. Contact the email above; identity checks will be limited to what is necessary. You may complain to the Portuguese supervisory authority, the CNPD.